Support - Swords of Secret

Need a Hand?

Technical Support

Get help with technical problems, downloading the app, or submitting a ticket to the dev team.

Got a Bug?

Are you experiencing any issues in the game? Please report them to us. Click the button below and we’ll tackle the issue. Thanks for playing Swords! Reporting these bugs will definitely help us improve the game.

frequently asked questions

getting started

Downloading the game on ios

If you are going to be playing with an IOS device you will be using Apple’s testing service called Testflight. Please download the Testflight app from the app store. Once you have that you will click on this link: Here

This link will get Swords added to your Testflight account at which point you’ll just need to open Testflight and install the app!

Thanks for being an early Adventurer! Please remember that this is an early beta and not a finished product. It is still in the early stages of development and you may experience bugs. When they occur please let us know and we’ll do our best to help you. Your feedback is appreciated.

downloading the game on android

If you will be playing with an Android device we will have you download the app by using an Android APK file. Click on this link to download the APK: Google Drive Link

When downloading it may ask you to allow Chrome/Google Docs to download the files in your settings. Click yes and enable the app in your settings. Once downloaded it will then install the app! Before finishing the installation you will see a screen pop up. Simply click on the more details drop-down, then click Install anyway (see below images). After that, you should be good to go!

updating the app

ios

For IOS users you are going to open up your Testflight and hit the update button. From there simply wait for it to finish downloading and you are good to go!

android

For Android, it’ll be essentially the same process. You’ll go to the Google Drive link and download the data. Once downloaded you’ll have the same screen pop-ups as before. Once you go through them it’ll finish downloading and you are also all good to go!

Game issues

THERE are NO BUILDINGS IN MY APP.

As you play the game, you’ll receive a golden apple. You can use that to summon a village anywhere. You can also contact us so we can give one. You can send us a message on Discord.

Has the summer treasure hunt already started?

Yes, the summer 2024 treasure hunt has already begun! There are a series of quests you’ll need to complete until you obtain the quest leading to the grand treasure.

Other

What’s the redeem code for Testflight (iOS users)?

There is a way to bypass the redeem code. Follow these steps:

Go back to the email you received
Click on Apple button
Click on “Start Testing” under “Join the Beta”
Click install
Open the game & start playing

Is the game safe to download (Android)?

Yes, it is perfectly safe to download. That message only appears since Google can’t scan certain file types.

When will the game be available in my state/country?

The game is playable anywhere in the world! The actual treasure hunt itself is only happening in Utah right now. As we receive more registrations from other parts of the US and around the world, we will be expanding the treasure hunt to the new locations. Right now, you can download the game and start playing it no matter where you are in the world.

I haven’t received an email after my registration.

Please contact us through Facebook messenger, Instagram, or Discord and we’ll send you the link directly.

Privacy Policy for Swords of Secret

This Privacy Policy describes how swordsofsecret.com (“we,” “us,” or “our”) collects, uses, and discloses information when you visit our website or sign up for our beta program.

1. Information We Do Not Collect (General Website Visitors)

When you visit swordsofsecret.com, we do not collect any personal information about you unless you choose to sign up for our beta program.

2. Information We Collect (Beta Sign-Up)

If you choose to sign up for the Swords of Secret beta program, we collect the following personal information:

First Name: To personalize our communications with you.
Email Address: To send you updates, marketing emails, and information related to the Swords of Secret game and beta program.

3. How We Use Your Information (Beta Sign-Up)

The personal information we collect during beta sign-up is used solely for the following purposes:

To communicate with you about the Swords of Secret beta program.
To send you marketing emails about game updates, news, and future releases.

4. Cookies

We use cookies on swordsofsecret.com. Cookies are small data files stored on your device that help us improve your experience and understand how our website is used. You can typically set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you sign up for our beta.

7. Your Choices

If you have signed up for our beta program and wish to unsubscribe from our marketing emails, you can do so by following the unsubscribe link provided in our emails.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@swordsofsecret.com.